Frequently Asked Questions

  • What is your Return/Refund policy?
        • We offer our customers the choice either returning the product for a replacement or a full/partial refund. Returns for a replacement or refund are available for products that are damaged in transit (ie: before you received it), faulty out of the box, or do not work properly In case of any issues with the product, customers can write to us within 7 days of receiving the product and we would duly do the needful which would include either of the following:
              • Issue a partial refund
              • Issue a full refund and/or arrange a return
              • Provide a replacement
  • What are your lead times?
        • Lead times for each product vary. The lead times for respective products are shared with the buyers before the order is placed and real-time updates are provided thereafter on the status of the order.
  • What is your policy on product warranties and guarantees?
        • All the products on cobodeal are quality checked by the experts and undergo multiple quality tests. Product warranties and guarantees are communicated to the buyers before they place the orders.
  • What payment methods do you accept?
        • We accept all International payments including credit cards, debit cards, net banking.
  • How do I track my order?
        • We provide real-time updates on the order status from the time the order is placed till the time the order is delivered.
  • What is your privacy policy?
        • Our privacy policy can be viewed at [Privacy Policy page link]
  • Can I cancel or modify an order after it has been placed?
        • The orders can be cancelled within the cancellation window (shared before the buyers place their orders). Orders can be modified within the time frame (shared before the buyers place their orders) if the buyer wants the modifications to be delivered as per the original order.
  • How do I create an account on the website?
        • You can go to ‘Login/Signup’ on the top right and create an account.
  • How do I contact customer support in case of any question or issue?
        • All buyers or users who have accounts can chat with us about any issue pertaining to product or delivery through the chat windows. We can also be contacted at hello@cobodeal.com and we would respond within 24 hours and aim to resolve the issue at the earliest.
  • Can I place an order for a custom product?
        • This depends on the product. Users can find out about the possible customization options before they place their orders.

Our hardcover books are library bound with exposed reinforced endsheets, which means extra lasting power, use after use. They are side sewn or section sewn, and all covers are laminated with glossy film. The books are vibrant, durable, and unconditionally guaranteed.

Many of Cavendish Square’s products are produced with recycled pulp content, allowing our company to pursue its green goals while adding additional value for your eco-conscious purchases.